Terms of service

OVERVIEW
Welcome to My Store! The terms “we”, “us” and “our” refer to SilverKisses. SilverKisses operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). My Store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We make every effort to accurately display and describe our products and services. However, we do not guarantee that product colors, textures, or details will appear exactly as shown on your device due to variations in screen settings and configurations.
We do not warrant that any product or service purchased will meet your expectations or match the appearance shown online.
All product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time. We may also limit quantities or restrict sales to any person, geographic region, or jurisdiction at our sole discretion.

SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase a product. Silver Kisses reserves the right to accept or decline any order at its sole discretion. No order is deemed accepted until payment has been received and confirmed by us.
Orders are fulfilled by our third-party production partner. Once accepted, we may be unable to accommodate changes or cancellations. If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.
All purchases are final. We do not offer refunds or exchanges except in cases where the product is faulty or damaged, as outlined in our Refund Policy.
All purchases are for personal or household use only. Resale or export is not permitted.

SECTION 4 - PRICES AND BILLING

All prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, as confirmed in your order confirmation email. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices listed in our online store may differ from those offered elsewhere, including physical stores or third-party platforms. From time to time, we may run promotions governed by separate terms. If there is a conflict between those terms and these Terms, the promotion terms will apply.

You agree to provide current, complete, and accurate purchase and payment information for all transactions. You are responsible for promptly updating your account details, including billing information and contact details, to ensure successful order processing.

By submitting payment, you represent and warrant that:

(i) the payment information provided is true, correct, and complete;
(ii) you are authorized to use the payment method;
(iii) your payment will be honored by your provider; and
(iv) you agree to pay all charges incurred, including applicable taxes, shipping, and handling fees.

SECTION 5 - SHIPPING AND DELIVERY
Orders are fulfilled by our third-party production partner, and shipped directly to you. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control.
Once your order is transferred to the carrier, title and risk of loss pass to you. We are not responsible for lost, delayed, or undelivered packages once in transit.

SECTION 6 - INTELLECTUAL PROPERTY
All content and materials on our Services — including but not limited to trademarks, brand names, text, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof — are the property of Silver Kisses, its affiliates, or licensors, and are protected by applicable intellectual property laws in the U.K., U.S., and other jurisdictions.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any material from the Services without prior written consent.
Nothing in these Terms grants you any license or rights under any patent, trademark, copyright, or other intellectual property of Silver Kisses, Shopify, or any third party. Unauthorized use may violate intellectual property laws. All rights not expressly granted are reserved.
Silver Kisses’ names, logos, product and service names, designs, and slogans are trademarks of Silver Kisses or its licensors. You may not use these trademarks without prior written permission. Shopify’s trademarks and those of other third parties appearing on the Services remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided access to tools or features offered by third parties as part of the Services. We do not monitor, control, or have input into these tools.
You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind, and without endorsement. We shall have no liability arising from or relating to your use of any optional third-party tools.
Your use of these tools is entirely at your own risk and discretion. You are responsible for reviewing and approving the terms and conditions provided by the relevant third-party provider(s).
We may introduce new features, tools, or resources in the future. These additions will be considered part of the Services and subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain links or embedded functionality directing you to websites or content provided by third parties. We do not monitor or evaluate the accuracy, completeness, or legality of any third-party materials or websites.
Accessing third-party sites is at your own risk. We are not liable for any harm, loss, or damages arising from your use of third-party websites or your purchase or use of any products, services, or content offered by third parties.
You are responsible for reviewing the third party’s terms, policies, and practices before engaging in any transaction. Any complaints, claims, or concerns regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
Silver Kisses is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Silver Kisses. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Silver Kisses, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Silver Kisses.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, and certain data may also be governed by Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood both policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access and use of the Services in order to operate and improve the platform. Information you submit may be transmitted to and shared with Shopify and other third parties, including those located outside your country of residence, for the purpose of providing services to you.

Please review our Privacy Policy for more details on how Silver Kisses, Shopify, and our partners use and protect your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, reviews, proposals, plans, or other content (“Feedback”), you grant Silver Kisses a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. This includes using Feedback to operate, improve, and promote the Services.

You represent and warrant that:

(i) you own or have the necessary rights to your Feedback;
(ii) you have disclosed any compensation or incentives received in connection with your submission; and
(iii) your Feedback complies with these Terms.

We are under no obligation to:

Maintain your Feedback in confidence;
Provide compensation for your Feedback; or
Respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree not to submit Feedback that violates any third-party rights, including copyright, trademark, privacy, or personality rights. You further agree not to submit unlawful, abusive, or obscene content, or any malware that could affect the Services. You may not use a false email address, impersonate others, or mislead us or third parties about the origin of your Feedback.
You are solely responsible for the content and accuracy of your Feedback. We assume no liability for any Feedback posted by you or others.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or change information or cancel orders at any time without prior notice — including after an order has been submitted — if any information is found to be inaccurate.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;
(b) to violate any international, federal, provincial, state, or local laws or regulations;
(c) to infringe upon or violate our intellectual property rights or those of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten any person;
(e) to transmit false or misleading information;
(f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms;
(g) to transmit or facilitate the sending of unsolicited advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or similar solicitations;
(h) to impersonate or attempt to impersonate any person or entity; or
(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which may harm Silver Kisses, Shopify, or other users, or expose them to liability.

You also agree not to:

(a) upload or transmit viruses or malicious code that could affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services;

(d) engage in spamming, phishing, pharming, pretexting, crawling, or scraping; or

(e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your access to the Services at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time, in our sole discretion, without prior notice. You will remain liable for all amounts due up to and including the date of termination.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such content is strictly at your own risk. We disclaim all liability arising from any reliance placed on this material by you or others.
EXCEPT AS EXPRESSLY STATED BY SILVER KISSES, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED. THIS INCLUDES, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimer may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SILVER KISSES, OR OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS — OR THOSE OF SHOPIFY AND ITS AFFILIATES — BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND. THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.
This limitation applies to any claim arising from your use of the Services or any products obtained through the Services, including but not limited to errors or omissions in any content, or any loss or damage incurred as a result of using the Services or any content or product posted, transmitted, or otherwise made available via the Services — even if advised of the possibility of such damages.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Silver Kisses, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising out of or related to:

your breach of these Terms of Service or any referenced documents;
your violation of any law or the rights of a third party; or
your access to or use of the Services.

We will notify you of any indemnifiable claim; however, failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced. We may, at your expense, control the defense and settlement of any such claim, including the choice of legal counsel. We will not settle any claim requiring non-monetary obligations from you without your prior consent (not to be unreasonably withheld). You agree to cooperate fully in the defense of any indemnified claim, including by providing relevant documents and information.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms, and such determination will not affect the validity or enforceability of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or in connection with the Services, constitute the entire agreement and understanding between you and Silver Kisses. They govern your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals — whether oral or written — between you and us (including any prior versions of these Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any such attempt will be null and void.
We may transfer, assign, or delegate these Terms, including our rights and obligations, at any time without notice or consent.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. You and Silver Kisses consent to the exclusive jurisdiction and venue of the courts located in the United Kingdom for any disputes arising out of or relating to these Terms or the Services.

SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. We will notify you of any material changes in accordance with applicable law, and such changes will take effect on the date specified in the notice.
Your continued use of or access to the Services after any changes are posted constitutes your acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:
hello@silverkisses.com

Our contact information is also posted below:
hello@silverkisses.com